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What Training Will I Receive in J.P. Morgan’s Investor Services and Treasury Services?

Keen to know more about the type of training and mentoring on offer to trainees in J.P. Morgan’s Investor Services and Treasury Services divisions? Zoe Tucker has spent 13 years with the bank as a graduate recruiter. She let us in on the training and mentoring available to those on the J.P. Morgan graduate programme.

What sort of employee can graduates expect to be mentored by during their training programme?

Graduates should expect their mentor to be someone that has been through a similar experience or programme and can help them expand on their diversity of thought, style and cultural awareness. They will be an individual who can share a legacy of knowledge, insight and experience. 

What kind of specific on-the-job training will graduates in either Investor Services or Treasury Services receive?

As well as extensive on-the-job training, graduates start on our global training programme which is hosted in our New York Global headquarters. While there you’ll learn everything you need to know about our clients, products and culture over seven to eight weeks. You’ll be trained by senior colleagues, world-class professors and expert consultants on everything from accounting and Excel, to risk and capital markets. And it doesn’t stop when this is over; your learning will continue throughout your career with opportunities to take part in business-specific training and firm-wide development programmes.

How often do graduates meet with their mentor?

It is important for the mentor and the graduate to set reasonable expectations about the mentoring partnership and to discuss these expectations at initial meetings. We encourage mentors to meet their graduate on a regular basis but other means of communication are also beneficial, for example meetings can be supplemented by phone calls, email or other communication tools.

What happens during an average mentoring session? Do they change from time to time or follow a standard pattern?

Mentors will provide insight on organisational, career and professional issues. They can help with managing expectations and develop an organisational perspective. The mentor may also provide coaching on issues like style and approach in working with others when the graduate has limited experience in large organisations and may not appreciate the impact he/she has on others. The relationship between a mentor and mentee will evolve over time as both employees grow in their careers.

Can graduates expect to stay in contact with their mentor once their trainee scheme has come to an end? 

Yes, absolutely. In fact, many mentees forge strong friendships on the back of their mentor partnership.

Do you have any diversity initiatives in place for your mentoring schemes?

J.P. Morgan are proud to have a number of business resource groups that proactively support employees through formal and informal mentorship schemes. For example, WIN, our Women’s Interactive Network, provide access to the tools that enable the successful retention, development and advancement of women at all levels.   

Click here to find out more and apply for J.P. Morgan graduate positions.